1. About Us
Horse Saddle Shop FR is an online equestrian equipment retailer operating at horsesaddleshopfr.com. Our business address is 4427 Hill Dr, Valrico, FL 33596, United States. You can contact us at info@horsesaddleshopfr.com for any questions relating to these terms or your order.
2. Eligibility
By using our website and placing an order, you confirm that:
- You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian
- You have the legal authority to enter into a binding agreement
- You are providing accurate, current, and complete information when creating an account or placing an order
- You are not located in a country subject to a United States government embargo or trade restriction
We reserve the right to refuse service, cancel orders, or close accounts at our discretion if we believe these conditions are not met.
3. Use of Our Website
You may use our website for lawful purposes only. By accessing horsesaddleshopfr.com, you agree that you will not:
- Use the website in any way that violates applicable local, national, or international laws or regulations
- Copy, reproduce, distribute, or create derivative works from any content on our website without our express written permission
- Attempt to gain unauthorized access to any part of our website, servers, or databases
- Transmit any unsolicited or unauthorized advertising or promotional material
- Introduce viruses, malware, or any other harmful code to our website
- Use any automated tools, bots, or scrapers to extract data from our website
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website
We reserve the right to suspend or permanently ban access to our website for any user who violates these conditions, without prior notice.
4. Product Information and Availability
We make every effort to ensure that all product descriptions, images, specifications, and prices displayed on our website are accurate and up to date. However, please be aware of the following:
- Product images are for illustrative purposes only. Colors may appear slightly different depending on your screen settings and calibration
- We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted
- Product availability is subject to change without notice. In the rare event that an item you have ordered becomes unavailable after your purchase, we will notify you promptly and offer a full refund or an alternative product
- Saddle measurements, tree widths, and fit specifications are provided as a guide only. We strongly recommend consulting our team before purchasing to ensure the correct fit for your horse
We do not guarantee that the website will be available at all times and accept no liability for any loss arising from website downtime or technical issues.
5. Pricing
All prices displayed on our website are in US Dollars (USD) unless otherwise stated. Prices are subject to change at any time without notice. The price charged for your order will be the price displayed at the time you complete your purchase.
Please note the following regarding pricing:
- Prices do not include applicable taxes, customs duties, or import fees for international orders, which are the sole responsibility of the customer
- Shipping costs are calculated separately at checkout and are not included in the displayed product price
- In the event of a pricing error on our website, we reserve the right to cancel the affected order and issue a full refund, even after an order confirmation has been sent
- Promotional prices and discount codes are valid only for the specified period and cannot be applied retroactively to orders already placed
6. Orders and Contract Formation
When you place an order on our website, the following process applies:
- You will receive an order confirmation email immediately after submitting your order. This email is an acknowledgment of your order, not an acceptance of it
- A binding contract between you and Horse Saddle Shop FR is formed only when we send you a dispatch confirmation email confirming that your order has been shipped
- We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, stock unavailability, or failure to meet our eligibility requirements
- If we cancel your order after payment has been taken, you will receive a full refund within 5–10 business days
7. Payment
We accept the following payment methods: credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. All payments are processed securely through our third-party payment providers. We do not store your full payment card details on our servers.
By submitting an order, you confirm that:
- You are the authorized holder of the payment method used
- The payment information you have provided is accurate and complete
- Your payment method has sufficient funds to cover the full order amount
If a payment is declined or reversed after an order has been fulfilled, we reserve the right to recover the outstanding amount through appropriate legal means.
8. Shipping and Delivery
All shipping and delivery terms are governed by our Shipping Policy, which is available at horsesaddleshopfr.com/shipping-policy and is incorporated into these Terms and Conditions by reference. By placing an order, you also agree to the terms set out in our Shipping Policy. Key points include:
- Orders are processed within 1–3 business days of payment confirmation
- Estimated delivery times vary by destination and are not guaranteed
- Customs duties and import taxes for international orders are the customer’s responsibility
- Risk of loss and title for items purchased from us pass to you upon delivery to the carrier
9. Returns and Refunds
All returns and refunds are governed by our Refund and Return Policy, which is available at horsesaddleshopfr.com/refund-and-return-policy and is incorporated into these Terms and Conditions by reference. By placing an order, you also agree to the terms set out in our Refund and Return Policy. Key points include:
- Returns are accepted within 30 days of delivery for unused, unridden items in original condition
- A Return Authorization number must be obtained before sending any item back
- Custom-made or special-order saddles are non-refundable
- Saddles that have been ridden, fitted, or used in any way are not eligible for return
10. Intellectual Property
All content on horsesaddleshopfr.com, including but not limited to text, images, graphics, logos, product descriptions, and website design, is the property of Horse Saddle Shop FR or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only. You may not:
- Copy, reproduce, modify, or distribute any content from our website without our prior written consent
- Use our trademarks, logos, or brand assets without authorization
- Frame or mirror any part of our website on another website without our express written permission
- Use our content for any commercial purpose without a written license agreement
Any unauthorized use of our intellectual property may result in legal action.
11. User Accounts
If you create an account on our website, you are responsible for:
- Maintaining the confidentiality of your account login credentials
- All activity that occurs under your account
- Notifying us immediately at info@horsesaddleshopfr.com if you suspect unauthorized access to your account
We reserve the right to terminate or suspend accounts that violate these Terms and Conditions, are inactive for an extended period, or are associated with fraudulent activity. Upon termination, your right to use the website ceases immediately.
12. Disclaimer of Warranties
Our website and all products and services offered through it are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Horse Saddle Shop FR makes no warranties, express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the website will be uninterrupted, error-free, or free of viruses or harmful components
- Warranties regarding the accuracy, completeness, or reliability of any content on the website
Your use of the website and any products purchased through it is at your sole risk.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Horse Saddle Shop FR and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to use our website
- Any errors or omissions in website content
- Unauthorized access to or alteration of your data
- Any loss of profits, revenue, goodwill, or data
- Personal injury to a horse or rider arising from the use of any product purchased from us
Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the amount you paid for the specific item giving rise to the claim.
Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Horse Saddle Shop FR and its owners, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your use of our website or services
- Your violation of these Terms and Conditions
- Your violation of any third-party rights
- Any content you submit or transmit through our website
15. Third-Party Links and Services
Our website may contain links to third-party websites, social media platforms, or external services. These links are provided for your convenience only. Horse Saddle Shop FR does not endorse, control, or accept responsibility for the content, privacy practices, or availability of any third-party websites. Your use of any third-party website is at your own risk and subject to that website’s own terms and conditions.
16. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms or your use of our website shall first be attempted to be resolved through good-faith negotiation between the parties.
If a dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration in Hillsborough County, Florida, in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in a class action lawsuit against Horse Saddle Shop FR.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.
17. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the remaining terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Refund and Return Policy, and Shipping Policy, constitute the entire agreement between you and Horse Saddle Shop FR regarding your use of our website and the purchase of our products. They supersede all prior agreements, representations, and understandings between us relating to the same subject matter.
19. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after any changes have been posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any updates.
20. Contact Us
If you have any questions about these Terms and Conditions or need clarification on any point, please do not hesitate to contact us:
📧 Email: info@horsesaddleshopfr.com 🌐 Website: horsesaddleshopfr.com/contact 📍 Address: 4427 Hill Dr, Valrico, FL 33596, United States 🕒 Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
We aim to respond to all enquiries within 1–2 business days.